RESTAURANT EMPLOYMENT

Having good restaurant staff are one of the keys for success. To keep high retention rate, you must understand and keep them happy to work for you.

• 76%:   Restaurateurs are looking for labor management tools in their POS

• 10%:   Overall US workforce are restaurant workforce

• Restaurants employ more women and minority managers than any other industry

• 16.9 million:   Jobs in the restaurant industry by 2029

• 1.6 million:   New restaurant jobs will be created by 2028

• 15.3 million:   Restaurant industry employees in US

• 35%:   Restaurateurs say training staff is a top challenge

• 75%:   Turnover in the restaurant industry

• It can cost $2000 to hire and train a new staff member

• It can cost up to $15000 for a new manager

• 9 in 10:   Restaurant managers started at entry-level

• 8 in 10:   Restaurant owners started their industry careers in entry-level positions

• 9 in 10:   Restaurants have fewer than 50 employees

• 6 in 10:   Adults have worked in restaurants at some point

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Survey by restaurant workers:
What makes them happy in their restaurant and what managers can do to improve workplace satisfaction.

• 8/10:   Workplace happiness

• +60%:   Staff felt that a promotion would markedly increase their workplace happiness

• 67%:   Staff want to receive paid bonuses as recognition from management

• 70%:   Staff would like hands-on training from managers

• Restaurant employees who are going to quit their job are extremely unhappy with the amount of recognition they receive from management. They want to receive recognition as paid bonuses (72%), verbal kudos (36%), and promotions (32%)

• 40%:   Staff report a lack of team-building events and activities, and nearly a quarter are actively unhappy with how few activities they have